Question 1

How fast do you deliver?

Accepted Answer

Files are delivered to your Client Portal (The HIVE) in under 24 hours.

Question 2

What file formats do you deliver for embroidery digitizing?

Accepted Answer

Every embroidery digitizing order includes 4 files: DST, EMB, PNG and PDF.

Question 3

What vector formats do you deliver?

Accepted Answer

We deliver vector files in the format you need, including AI, EPS, SVG, PNG and PDF. We also deliver PSD files.

Question 4

Do I need a subscription to order?

Accepted Answer

No. Create a free account and pay per use with Bee-Coins. Subscription plans give you Bee-Coins at a lower rate.

Question 5

How much do the plans cost?

Accepted Answer

Worker Bee $249/mo (200 Bee-Coins), Honey Maker $569/mo (500), Hive Master $999/mo (1,000) and Queen Colony $1,799/mo (2,000).

Question 6

Do unused Bee-Coins expire?

Accepted Answer

No. 100% of unused coins roll over every month and never expire.

Question 7

How is a job priced?

Accepted Answer

Each service has complexity tiers (Basic, Standard, Advanced, Complex) with the exact Bee-Coin cost shown upfront. For something unique you can request a quote for a Custom Project.

Question 8

Who is Pixel's Hive for?

Accepted Answer

Print shops, embroidery shops, promotional products distributors, merch brands and creators who need production-ready artwork fast. Pixel's Hive has been producing art since 2014 and is based in Aventura, Florida, USA.

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