Privacy Policy

This Privacy Policy describes how Pixel's Hive (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.pixelshive.com or otherwise communicate with us. "You" and "your" means you as the user of the Services, whether a customer, website visitor, or other individual.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

What Personal Information We Collect

We collect personal information from a variety of sources:

• ⬡Contact details: name, address, phone number, email.
• ⬡Order information: billing address, shipping address, payment confirmation, email, and phone number.
• ⬡Account information: username, password, security questions and related security details.
• ⬡Customer support information: content of communications you send us through the Services.
• ⬡Usage Data: automatically collected information about your interaction with the Services, including device info, browser info, IP address, and network connection details — collected via cookies and similar technologies.
• ⬡Third-party data: information from vendors, payment processors, and service providers who support our Site (including Shopify).

How We Use Your Personal Information

• ⬡Providing Services: processing payments, fulfilling orders, managing your account, arranging shipping, and handling returns.
• ⬡Marketing and Advertising: sending promotional communications by email, text, or postal mail, and tailoring advertisements on our Site and other websites.
• ⬡Security and Fraud Prevention: detecting and acting on possible fraudulent or malicious activity.
• ⬡Service Improvement: providing customer support and improving our Services.

Cookies

We use cookies to power and improve our Site and Services, to run analytics, and to better understand user interaction. You can set your browser to remove or reject cookies, though this may impact your experience. Our website recognizes the Global Privacy Control (GPC) signal. For more information visit https://globalprivacycontrol.org/

How We Disclose Personal Information

We may disclose your personal information to:

• ⬡Vendors and third parties who perform services on our behalf (IT, payment processing, analytics, support, cloud storage, fulfillment).
• ⬡Business and marketing partners.
• ⬡Affiliates or entities within our corporate group.
• ⬡Legal or regulatory authorities when required by applicable law.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy or security of those sites. Our inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, contact us and we will delete it.

Security and Retention

We implement security measures but cannot guarantee perfect security. We retain your personal information as long as needed to provide Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have rights to:

• ⬡Access / Know: request access to your personal data.
• ⬡Delete: request deletion of your data.
• ⬡Correct: request correction of inaccurate data.
• ⬡Portability: receive a copy of your data.
• ⬡Restriction of Processing: ask us to stop processing.
• ⬡Withdraw Consent: where processing relies on consent.
• ⬡Appeal: appeal our decision on any declined request.
• ⬡Opt out of promotional emails via the unsubscribe link in any email we send.

International Users

We may transfer, store, and process your personal information outside the country you live in. Transfers out of Europe rely on the European Commission's Standard Contractual Clauses or equivalent mechanisms.

Contact

For privacy questions or to exercise your rights:

Email: art@pixelshive.com

Address: 3215 Northeast 184th Street, Aventura, FL 33160, US.